Buyer Guide

Read more about how you can buy a product from CINESWAP

HOW THIS WORKS

Buy, sell and trade Cinema Equipment at Cineswap, Phoenix, Arizona, USA

As a buyer, our goal is to provide as much security and transparency as possible for your purchase.

It all starts with a purchase inquiry. If you see something on our listings pages, that’s a good place to start. But even if you don’t, we have other resources to source used gear, and may be able to find what you want.

Our purchase process works a little differently. Once we identify the item and work our fair price, we highly encourage you to inspect the item in person. If you are not able to do so in person, we can facilitate an inspection over video. If you’d like a lens technician to further review the item, we can facilitate that as well. Once everything looks great, you would pay for the item, and either pick up in person or have it shipped using the carrier of your choice.

STEP BY STEP

Step 1

Send us your product request through our Listings page. We’ll send a copy to your email.

Step 2

We review your product request and contact you to answer any questions, facilitate an inspection, and figure out logistics.

Step 3

You’ll have an opportunity to inspect the item, either via video or in person at one of our partner locations. Professional lens tech reviews also possible.

Step 4

You purchase the item, and either pick up in person or we arrange shipping to you.

FEES

Here are our Buyer’s fees for you to keep them as reference when buying from our Listings.

Product Price

This is the cost to buy your item(s). We do not add on any costs, the price you see is the price you pay. The price does not include and additional inspections or shipping costs.

Shipping Costs

You can pick up the item at our partner rental house locations for no additional charge. If instead you elect to have us ship the item, we’ll charge our actual costs for shipping and insurance.

Lens Inspections

If the seller did not provide a lens inspection as part of their listing, and you elect to have one done, we will charge you a lens inspection fee. We’ll be able to tell you about this cost in advance and would be paid directly to the service provider.

GET IN TOUCH WITH US

We will be more than happy to answer any questions or doubts you may have about the Buying process. We will get back to you within a day. Email: [email protected]

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